Family Responsibility Office

Family Responsibility Office
  • A government agency under the Ontario Ministry of Children, Community and Social Services.

  • Family Responsibility Office has often come under criticism.

  • Established by Marian Boyd a New Democratic member of the Legislative Assembly of Ontario, serving as Ontario Attorney General.

  • FRO admitted to overbilling parents on child support payments more than $5 million was wrongly collected from these parents.

  • The Office of the Ontario Auditor General released a report that specifically discussed the tardy nature of the FRO’s helpline.

  • The Ombudsman report suggests that between 2014 and 2015, over 500 people were denied more than $1 million in support payments due to FRO errors.

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