The Family Law Information Centre (FLIC) in Ottawa, Ontario, is committed to providing a wealth of information for individuals navigating family law matters. Situated within the Ottawa, Courthouse and operated by the Ministry of the Attorney General, the FLIC office offers accessible resources for anyone in need of assistance with family law, regardless of their financial circumstances or legal knowledge.

It’s important to understand that the front-line staff at the Ottawa, FLIC office, known as Information and Resource Coordinators (IRCs), are provided by private contractors. These individuals, while not public servants, are knowledgeable about the services connected to the contractors they work for. This article aims to provide clarity on the role of the Family Law Information Centre in Ottawa, and guide you in using this resource effectively.

At FLICs, you will find a team of highly trained professionals who are experts in family law matters. They can answer your questions, provide guidance, and offer referrals to other services. However, it’s important to note that these referrals are often to services operated by the contractor staffing the Ottawa, FLIC office. This underscores the need for more transparency regarding whose interests are being served and who is paid with your tax dollars through the Ministry of the Attorney General.

The Ottawa, FLIC offers a comprehensive range of educational materials and workshops to help individuals understand the complexities of family law. These resources include pamphlets, brochures, and online tools covering child custody, spousal support, and property division. Workshops provide opportunities to learn from legal experts and ask questions about specific situations, ensuring you are well-informed and supported in your family law matters.

The FLIC office also promotes alternative dispute resolution (ADR) methods, such as family mediation, to help families resolve conflicts outside of court. This approach is designed to significantly reduce the emotional and financial strain often associated with traditional litigation, providing you with a more manageable and less stressful process.

However, it’s important to be aware that the family mediation services are operated by the same contractors staffing the FLIC office, which may limit your range of solution options and choices.

Effectively Limiting Your Range of Choice.

You will not find information from the many private (ADR) service providers that offer innovative service programs, such as the Information First Model, the Soft Landing Divorce Settlement Method, or the Naked Divorce Filer.

Deciding on Divorce and Seeking Appropriate Advice

Although deciding to get a divorce is hard, seeing one through is often much harder. For individuals who have made this decision, the next question will be how to get the appropriate advice and information about separation and divorce to complete the process. Your local Family Law Information Centre (FLIC) can fill this gap.

Divorce often involves many complex legal issues, and if the necessary advice is not immediately sought, this may complicate the whole process. At the same time, it can be challenging to find the right lawyer immediately, and in the interim, it will be necessary to receive some guidance.

Family Law Information Centres play a crucial role in providing legal advice and guidance. They are a branch of legal aid services provided in Canada to assist families and individuals with obtaining crucial legal advice pending when they can retain a lawyer. With the assistance provided by these centres, individuals can get the necessary guidance on what to expect in their divorce, providing a sense of support and guidance.

Services Offered at the Ottawa, FLIC Office

FLICs offer various services to meet the diverse needs of individuals dealing with family law issues. Common services include:

• Information and guidance on family law issues
• Assistance with completing court forms
• Limited legal advice on family law matters
• Referrals to mediation services
• Information on alternative dispute resolution options
• Support for self-represented litigants
• Access to public legal education materials

FLICs empower individuals to make informed decisions about matters related to family law by offering a range of services. They often collaborate with community organizations and legal professionals to expand their range of services, including workshops and seminars on family law topics. This empowerment can help individuals feel more in control of their situation.

Resources Available at the Ottawa, FLIC

FLICs provide a wealth of resources, including:

• Brochures and pamphlets on family law topics
• Publications on relevant legislation and court rules
• Information on community support services
• Referrals to legal aid clinics and pro bono services
• Access to public legal education websites and materials

Common Questions Addressed at Family Law Information Centres

FLICs address various questions, including:

• How do I file for divorce?
• What are my rights and responsibilities as a parent?
• How is child support calculated?
• What is the process for enforcing a court order?
• How can I modify an existing custody agreement?

FLIC staff can also guide domestic violence protection orders, spousal support entitlements, and the division of marital assets.

ADR Options at the Ottawa, FLIC

The Ottawa, FLIC provides information on alternative dispute resolution (ADR) options, such as mediation. ADR can be less adversarial and more focused on finding mutually beneficial solutions. Mediation involves a neutral third party facilitating discussions, while collaborative law involves cooperative techniques with legal representation for each party.

Navigating the Legal System with the Help of the FLIC Office

FLICs help individuals navigate the legal system by assisting with court forms, providing information on court processes and procedures, and offering insight into timelines. Workshops and seminars educate the public on various legal topics, and FLICs provide referral lists for legal aid services, mediation programs, and counselling options.FLICs also provide online resources like webinars, interactive tools, and downloadable guides.

How to Prepare for Your Visit to a FLIC

Before visiting a FLIC, gather relevant documents and information related to your family law matter. Creating a timeline of events can help FLIC staff understand your situation better. Write down key points or questions to discuss, ensuring nothing important is overlooked during your visit.

Tips for Making the Most of Your Trip to the FLIC

To ensure a productive session at a FLIC:

• Come prepared with relevant documents and information
• Take notes during your appointment
• Ask for clarification if needed
• Follow up with additional questions or concerns
• Arrive a few minutes early to gather your thoughts and review essential documents

Challenges Faced by Family Law Information Centres (FLICs)

Firstly, the high demand for services often leads to long wait times, making it difficult for individuals to access timely assistance. Additionally, while FLICs offer valuable legal information, they sometimes need to improve their ability to provide personalized advice tailored to specific situations. The breadth of information can be overwhelming, and with adequate guidance, individuals may be able to identify the most relevant resources for their needs.

Moreover, despite being staffed by duty counsel and referral coordinators with expertise, FLICs may need more capacity to provide in-depth support for complex cases. Relying on standardized forms and procedures can also lead to a one-size-fits-all approach, which may not adequately address each family’s unique circumstances.

Furthermore, the availability of services can vary widely across different regions, with some areas experiencing a scarcity of resources. This inconsistency can create significant disparities in access to justice and support, particularly in rural or underserved communities.

Finally, while FLICs provide a foundation of support, they may not fully address the emotional and financial complexities of separation and divorce. Individuals often require a more holistic approach, including mediation, financial planning, and emotional support, to navigate their circumstances effectively.

Understanding these challenges underscores the crucial need for seeking additional support and exploring alternative dispute resolution methods. This approach can significantly enhance the resolution of family law matters.

Understanding the limitations of FLIC

However, these centres do not provide the best solution for several reasons. As I will share with you in this article, Family Law Information Centres may lead to more problems down the road. Although they are reasonable, there are better alternatives. We will explore why below.

The major problems with FLICs are not so much about the centres themselves but about the system in which they operate, the Divorce Industrial Complex aha the system. There are mainly two problems here. First, the family law system in Canada and Ontario is fundamentally broken and FLICs serve as a gateway to the system. 

The system only encourages a superficial treatment of the deep issues that spur and underlies divorce, without providing any real benefit to the parties. Divorce is intensely emotional and a lot of the time, it is these emotions that rule over legal issues like child custody, alimony and property division. 

But since the court is one of law and not one of emotions, it cannot really do anything about these. At the end of the day, going through the family law system only means that couples give up the right and means to completely solve their own problems by themselves. And they give this up to a system that is just as incapable as they are. 

Second, even the few positives that remain in FLICs have been steadily dwindling in recent years due to sustained cuts in legal aid funding. These centres are gradually losing the resources they need to provide value, which means they have fewer lawyers and personnel that can attend to clients. 

In fact, due to the poor circumstances regarding legal aid, paid alternatives are already being introduced in courts. According to statistics, in more than half of family law cases in Canadian courts, at least one party shows up unrepresented. 

As part of moves to tackle this problem, family lawyers in Toronto started the Advice and Settlement Counsel Toronto initiative. The project allows self-represented litigants to acquire the services of family lawyers in the court premises for up to 1 hour, at a price of $200. 

But this doesn’t solve much because after your 1 hour is used up, you’re still in the same broken system and will likely have to shell out again on the next court date. Rather than continue in the system, you are better off looking at other alternatives that will provide more comprehensive solutions. 

There are better alternatives available. The Family Law Information Centres are part of an outdated and broken system that honest insiders describe as slow, expensive, and adversarial. Fortunately, there are several time-proven alternatives to litigation for resolving divorce and family law disputes. The models, methods, tools, and professionals I will share with you here are especially valuable because of the profound resolutions they bring to family law disputes. They include