How can I check the status of my case with the Family Responsibility Office?

Access your FRO case status through the online portal or automated phone system The Family Responsibility Office (FRO) offers multiple convenient ways to monitor your support case status. The most efficient method is through their secure online portal, which provides real-time access to your case information. You can check your case details through: Online Portal Access - View payment history, balances, and enforcement actions Automated Information Line - Get updates via telephone 24/7 FRO Website - Access general information and resources To access your case information, you'll need your FRO case number . For security purposes, keep this number confidential and have it ready when contacting the office or logging into the portal.

Check FRO Case Status Online or via Phone

Access your FRO case status through the online portal or automated phone system

The Family Responsibility Office (FRO) offers multiple convenient ways to monitor your support case status. The most efficient method is through their secure online portal, which provides real-time access to your case information.

You can check your case details through:

Online Portal Access – View payment history, balances, and enforcement actions
Automated Information Line – Get updates via telephone 24/7
FRO Website – Access general information and resources

To access your case information, you’ll need your FRO case number. For security purposes, keep this number confidential and have it ready when contacting the office or logging into the portal.